We understand that things may come up and often times you may need to change or cancel your registration. We want to make reserving seats for the sessions as easy and as tentative as possible. While reserving a seat does not obligate a registrant financially, it does create the possibility that others may be denied a seat. For this reason, we ask for your cooperation and communication in confirming your plans to attend by expediting the registration payment process.

 

It is our policy to refund registration fees for those who do not attend the workshop when the situation warrants it and prior notification is given to our office. At the same time, the need for such situations can be minimized by adhering to a few guidelines:

 

1. If you registration is pending administrative approval of any kind, please notify us and ask that your account be noted as such. When we are updating your account, please indicate a date when the decision is to be made. You may reach us toll free at (323) 942-9955 or by email at  registrar@pmacademyusa.org to notify us as soon as a decision has been made to let us know how that affects your attendance. If your administrative request is denied, you have the choice of cancelling your registration without obligation or selecting an alternative payment option. Please call us for any other payment arrangements.

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2. PLEASE NOTE: In no case should a registrant make a payment if administrative denial for funding or participation will result in a refund request. Payment is considered confirmation of attendance. If for any reason you are unable to attend, we are more than willing to transfer your registration to another session, transfer your seat to an alternate that you designate, or process a refund in accordance with the cancellation schedule below. Please be advised that your cancellation for a paid workshop may be subject to a processing fee as noted below. Credit card payments that are refunded will be credited back to the issuing institution and is subject to transaction fees charged to our organization by your bank. Registration payments made within two weeks prior to the start of a workshop will not be refunded under any circumstances. The ability to transfer a paid registration to any available date, location, or alternate will be valid for one year from the date of the original session.

 

3. Cancellation Schedule: Once payment is received for a registered session, an administrative fee of $100 will be assessed for any cancellations made 14 days prior to the start of a session. Any cancellations made within 14 days prior to the start of the session will not be refunded and are only eligible for transferring to another session or alternate participant.

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4. No-Show participants that have paid but do not attend the session will not be eligible for a refund. You will only be eligible to transfer to another session or transfer your payment to another participant.